Orders are dispatched within 48 hours of being placed.
Once your order has been processed and shipped, you’ll receive a confirmation with tracking details where available.

Delivery times vary depending on your location.
Estimated shipping times and available delivery options will be provided at checkout before you complete your order.
Please note that delivery estimates are provided by our shipping partners and may occasionally be affected by circumstances outside of our control.

Available shipping destinations and delivery options will be displayed at checkout.
If you have any questions about whether we deliver to your location, please get in touch with us before placing your order.

Once your order has been dispatched, we'll send you an email with your shipping confirmation and tracking information, where available.
Please allow a little time for tracking information to update after receiving your dispatch confirmation.

We want you to feel confident in your purchase.
If your journal isn't right for you, you can request a return within 30 days of receiving your order.
To start a return, simply contact us with your order details and we'll let you know what to do next.

To request a return, contact us at:
[EMAIL ADDRESS]
Please include your name, order number and the reason for your return so we can assist you as quickly as possible.

Once your returned item has been received and inspected, we'll notify you of the outcome.
If your return is approved, your refund will be processed back to your original payment method. Please allow additional processing time for the funds to appear in your account.

We're sorry to hear that.
If your order arrives damaged or there is an issue with your item, please contact us as soon as possible and include your order number along with photos of the issue where possible.
We'll work with you to make it right.

If you have any questions about your order, shipping or returns, we're here to help.
[CONTACT US]